Vulnerability
SimpleHelp Missing Authorization Vulnerability
SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
CISA description: “SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.”
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:HAbove the FIRST 'patch on a priority schedule' threshold.
No VEX statements published for CVE-2024-57726. Vendors publish VEX (Vulnerability Exploitability eXchange) to assert per-product whether a CVE is actually exploitable in their distribution.
Active exploitation with total impact on essential/support systems